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100% Hallmarked Jewellery
Easy 7 Days Returns
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Frequently Asked Questions
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FAQs
Is your jewellery BIS Hallmarked?
Yes, every piece of gold jewellery we sell is 100% BIS Hallmarked, certifying purity and authenticity.
What is your return/exchange policy?
We offer a 7-day easy return policy on all unworn, undamaged jewellery with original packaging and invoice.
Do you offer EMI options?
Yes, we support EMI on select credit cards and through our EMI calculator you can estimate monthly payments before you buy.
How is the price of gold jewellery calculated?
Price = (Weight × Today's Gold Rate) + Making Charges + GST − any applicable discount. You can see the exact breakdown on every product page.
Can I customize a design?
Absolutely — visit our Custom Jewellery Request page, describe your vision, and our design team will get in touch with a quote.
Do you offer a buyback or exchange scheme?
Yes, see our Buyback & Exchange Scheme page for full details on how old gold can be exchanged or bought back.
How do I track my order?
Log into My Account → My Orders to see real-time status and tracking for every order.
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