Help Center

Frequently Asked Questions

Yes, every piece of gold jewellery we sell is 100% BIS Hallmarked, certifying purity and authenticity.

We offer a 7-day easy return policy on all unworn, undamaged jewellery with original packaging and invoice.

Yes, we support EMI on select credit cards and through our EMI calculator you can estimate monthly payments before you buy.

Price = (Weight × Today's Gold Rate) + Making Charges + GST − any applicable discount. You can see the exact breakdown on every product page.

Absolutely — visit our Custom Jewellery Request page, describe your vision, and our design team will get in touch with a quote.

Yes, see our Buyback & Exchange Scheme page for full details on how old gold can be exchanged or bought back.

Log into My Account → My Orders to see real-time status and tracking for every order.